Privacy Policy

Last updated: 15 May 2025

1. Information We Collect

We may collect and process the following data:

  • a. Information you give us:

    Name, email address, telephone number

    Billing and delivery addresses

    Payment details (processed securely via third-party payment processors)

    Order history and customer service interactions
  • b. Information we collect automatically:

    Technical data such as IP address, browser type, device identifiers

    Usage data such as page views, navigation paths, and session durations

    Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

We use your data to:

  • Process orders and deliver products
  • Manage payments through third-party providers (e.g. Worldpay, Apple Pay)
  • Provide customer support
  • Send order confirmations and important service updates
  • Improve our website and user experience
  • Comply with legal obligations

3. Payment Processing

We do not store or have access to your full payment details. Payments are securely processed by trusted third-party providers including Worldpay, Apple Pay, and others. These providers are PCI DSS compliant and operate under their own privacy and security policies.

4. Data Sharing

We do not sell your personal data. We may share your data with:

  • Payment processors (e.g. Worldpay, Apple Pay)
  • Delivery and logistics companies
  • IT and system administration providers
  • Legal or regulatory authorities when required

All third parties are contractually obligated to keep your data secure and process it only in accordance with our instructions and applicable laws.

5. Data Retention

We retain your data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

6. Cookies

Our website uses cookies to improve functionality, enhance your experience, and analyse site traffic. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request erasure of your data
  • Object to processing or request data portability
  • Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at:

Email: info@vikinggardenbuildings.com

Phone: 01785 252277

8. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:


Viking Garden Buildings

Greyfriars Place,

Stafford,

ST16 2SD

info@vikinggardenbuildings.com

01785 252277